To begin the process, customers need to visit our website. They can access it using their preferred device, such as a computer or smartphone, and navigate to our online platform.
Once on our website, customers can browse through the list of participating events. They will find a range of events where our Carry packs are available for purchase. These events could include concerts, festivals, sporting events, or any other gathering where our services are provided.
After selecting the desired event, customers can choose the specific Carry pack they would like to purchase. Each pack typically contains one bottle of spirit, two mixers, and four cups. Customers can add the Carry pack to their virtual cart and proceed to the payment process. They can securely provide their payment information and complete the transaction.
Upon successful payment, customers will receive a collection pin via email and SMS. This pin serves as their unique identifier and proof of purchase. On the day of the event, customers need to bring the collection pin with them to the designated bar area.
The collection pin is a unique code that is securely stored in our encrypted database. It is generated and associated with the customer's order. At the venue, our app or hardware devices can verify the pin's authenticity and match it with the corresponding order. This process ensures that only the rightful owner can collect their Carry pack. Once the pin is verified, our staff will allocate the Carry pack to the customer, allowing them to enjoy their drinks hassle-free.
Overall, Movethebar provides a convenient and cashless way for customers to pre-purchase Carry packs online, select events of interest, securely pay, and collect their packs at the venue using a unique collection pin. This streamlined process eliminates the need for physical cash transactions and ensures a smooth experience for event attendees.
1. Visit our website:
- How do I access your website?
You can access our website by typing our URL into your web browser or by searching for "Movethebar" on a search engine and clicking on the relevant result.
- Is your website mobile-friendly?
Yes, our website is designed to be mobile-friendly, allowing you to browse and make purchases using your smartphone or tablet.
2. Browse events:
- How can I see the list of participating events?
Once you are on our website, you will find a section or page dedicated to displaying the list of participating events. You can navigate through this section to view the available events.
- Can I filter events based on location or date?
Yes, our website provides filters that allow you to search for events based on location, date, or other relevant criteria. This helps you find the events that suit your preferences.
3. Add and pay:
- How do I add items to my Carry pack?
After selecting an event, you will be directed to the Carry pack selection page. Here, you can choose the desired Carry pack, which typically includes 1 bottle of spirit, 2 mixers, and 4 cups. You can click on the "Add to Cart" or similar button to include the pack in your order.
- What payment methods do you accept?
We accept various payment methods, including credit cards, debit cards, and digital wallets. During the checkout process, you will be prompted to enter your payment details and choose the preferred payment method.
4. Collect at the venue:
- Can I collect my Carry pack at any time during the event?
We have designated collection times at the event venue. These times will be communicated to you via email and SMS after your payment is confirmed. Please ensure you arrive within the specified collection window to collect your Carry pack.
- What do I need to bring to collect my Carry pack?
To collect your Carry pack, you must bring the collection pin that was sent to you via email and SMS. This pin serves as proof of your purchase. Without the collection pin, we may not be able to allocate the pack to you.
5. About the collection pin:
- How do I receive the collection pin?
Once your payment is successfully processed, we will send the collection pin to the email address and phone number provided during the purchase process. You will receive it via both email and SMS.
- Is the collection pin transferable?
No, the collection pin is unique to your order and cannot be transferred or shared. It is specifically generated for you and should be kept confidential to ensure a smooth collection process.
Please note that these FAQs provide general information. For specific inquiries or further assistance, we recommend contacting our customer support team, whose contact details can be found on our website.
Copyright © 2024 Movethebamtb Pty Ltd- All Rights Reserved.
Powered by Movethebamtb Pty Ltd